Voiceflex UCaaS Platform Review

Voiceflex UCaaS Platform Review: Streamlined Voice and Collaboration

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UC Today's review highlights the innovative capabilities of Voiceflex's UCaaS platform, Flow. This platform integrates seamlessly with Microsoft Teams, offering a comprehensive solution for traditional voice applications without the need for a business phone license.

Key Features:

• Presence Sync: Automatic syncing between Microsoft Teams and Voiceflex Flow.
• Flexible Licenses: Licenses are independent of users and numbers, allowing easy reassignment.
• Self-Administration: Simplified portal for managing licenses and teams.
• Advanced Call Features: Includes call notifications, caller ID masking, Outlook Calendar integration, and live statistics.
• Complete PBX Controls: Access to advanced call handling options within Teams.

Benefits:

• Cross-Platform Support: Integrates IP telephony, cloud PBX, SIP trunking, and native Microsoft Teams.
• Excellent Call Distribution: Built-in contact center features like ACD, IVR, and skills-based routing.
• Comprehensive Self-Service: Unified interface for managing users, licenses, and costs with detailed reporting.
• Customisation: Direct integrations with Microsoft Teams, Dynamics 365, Zendesk, Salesforce, HubSpot, and Power BI.
• Ease of Use: No need for PowerShell connections, quick setup, and an embedded Teams experience.

Voiceflex Flow is ideal for any company looking to reduce costs, improve collaboration and maintain control over their voice services. Flexible packages allow easy scaling, ensuring businesses can adapt quickly to changing needs.

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For more inforamtion on Voiceflex Flow visit - Voiceflex Flow or contact us on sales@voiceflex.com